Casino Chan Cookies Policy
This Cookie Policy explains how Casino Chan uses cookies and similar technologies when you visit our website and use our online casino services in Australia. It is intended to help you understand what these technologies do, why we use them, and the choices you may have.
Cookies support core site functions such as keeping you signed in, remembering preferences, improving performance, and helping us understand which pages and features are most useful. Some cookies are set by Casino Chan, and others may be set by third parties that provide tools we use on the website.
What Cookies Are
Cookies are small text files that a website places on your computer, phone, or tablet when you visit. When you return to the site, your device can send those files back, allowing the site to recognise your browser and retain certain information.
Cookies can be session-based (they expire when you close your browser) or persistent (they remain on your device for a set period, or until you delete them). Similar technologies include pixel tags, web beacons, SDKs, and local storage, which can perform comparable functions, such as remembering preferences or measuring site activity.
Types of Cookies
Casino Chan uses different categories of cookies depending on their purpose. Some are necessary for the website to work properly, while others are used to analyse usage, personalise your experience, or support marketing.
- Essential cookies - required for core functionality and security.
- Performance cookies - help us measure and improve how the website performs.
- Functional cookies - remember your settings and choices to enhance usability.
- Marketing cookies - help measure advertising effectiveness and show more relevant promotions where permitted.
Not all cookies will be used on every visit. The specific cookies that apply can also depend on the device you use, the pages you visit, and whether you are logged in.
Essential Cookies
Essential cookies enable features you request and are typically required to provide the Casino Chan website and services. Without these cookies, certain parts of the site may not function correctly.
These cookies generally support activities such as:
- Maintaining secure sessions so you can move between pages without repeated logins.
- Protecting account access by supporting security measures and detecting unusual activity.
- Enabling payments and withdrawals to be processed through the website interface.
- Remembering choices that are necessary to deliver the service you request, such as language or region selection where applicable.
- Balancing traffic to keep the website stable and available.
Because essential cookies are required for the site to operate, they are generally not optional. You can still block them using browser settings, but doing so may result in parts of the Casino Chan website not working, including account access and gameplay features.
Performance Cookies
Performance cookies help us understand how visitors use Casino Chan so we can improve reliability, speed, and navigation. These cookies typically collect aggregated or statistical information, such as which pages are visited most often, how long pages take to load, and whether errors occur.
We use performance cookies to:
- Measure page load times and identify technical issues.
- Analyse user journeys through the website to improve navigation.
- Track feature usage so we can refine games lobby layout, search, and filtering tools.
- Assess the effectiveness of site updates by comparing performance before and after changes.
Performance data is used to improve the service and user experience. It is not intended to directly identify you, although it may be linked to device identifiers or similar signals depending on the technology used.
Functional Cookies
Functional cookies are used to remember settings and preferences that you choose, making your experience more convenient and consistent. These cookies allow Casino Chan to provide features that are not strictly essential but improve usability.
Examples include cookies that:
- Remember your preferred display settings, such as interface layout choices.
- Store certain session preferences to reduce repetitive prompts.
- Support live chat or help widgets so they work smoothly as you navigate.
- Maintain preference-based functionality, such as favourites lists or recently viewed games where offered.
If you disable functional cookies, some personalisation may be lost, and certain convenience features may not operate as expected.
Marketing Cookies
Marketing cookies help deliver promotions that may be more relevant to you and measure the effectiveness of advertising campaigns. These cookies may track your interactions with Casino Chan advertisements or record visits and actions on the website, such as completing registration or visiting particular pages.
Marketing cookies can be used to:
- Limit how often you see the same advertisement.
- Measure conversions, such as whether an ad results in a site visit.
- Support audience segmentation and reporting for campaign performance.
- Improve relevance of promotions shown on-site where personalisation is enabled.
Some marketing cookies may be set by third-party advertising and measurement providers. These third parties may combine information collected from Casino Chan with information from other websites or services, subject to their own policies and your settings.
Where required, Casino Chan will seek consent for marketing cookies through a cookie banner or preference tool. Your choices can also be managed using browser and device settings, as described below.
Managing Cookies
You can control cookies in several ways. The options available to you depend on your browser, device, and any cookie preference tools presented on the Casino Chan website.
Common ways to manage cookies include:
- Browser settings - most browsers allow you to block or delete cookies, or to be alerted when cookies are being set.
- Device settings - mobile devices may allow you to limit ad tracking or reset advertising identifiers.
- Private browsing - using private or incognito mode can reduce persistence of certain cookies, though it does not make you anonymous to websites or networks.
- Clearing storage - deleting cookies and site data can remove stored preferences and may sign you out of your account.
Please note that blocking or deleting cookies can affect functionality. For example, you may need to re-enter account details more frequently, some preferences may not be saved, and certain features may not display correctly.
If Casino Chan provides a cookie preference tool, you can use it to adjust non-essential cookie categories. Your updated preferences may take effect on a go-forward basis, and you may need to refresh the page or restart your browser to apply changes fully.
Third-Party Cookies
Some cookies on the Casino Chan website may be set by third parties. These can include analytics providers, advertising partners, fraud prevention and security services, and embedded tools that support site features.
Third-party cookies may be used for purposes such as:
- Website analytics and reporting on usage trends.
- Advertising delivery, frequency capping, and campaign measurement.
- Security monitoring to detect suspicious behaviour and protect accounts.
- Supporting embedded content or widgets that you choose to use.
Third parties set and manage their own cookies in accordance with their policies. Casino Chan does not control how third parties use data collected through their cookies, although we aim to work with providers that apply appropriate safeguards and use data for legitimate purposes related to the services they provide.
If you wish to reduce third-party tracking, you can adjust your browser settings to block third-party cookies, use device-level privacy controls, or manage preferences through any on-site cookie tool where available. Disabling third-party cookies may affect features provided by external services and may reduce the relevance of promotions shown to you.
Policy Updates
Casino Chan may update this Cookie Policy from time to time to reflect changes in technology, our website features, or operational practices. Updates will be posted on this page with the revised content.
We encourage you to review this policy periodically to stay informed about how cookies are used on Casino Chan and what choices you have. Continued use of the website after a policy update means you accept the revised policy to the extent permitted by applicable laws and your cookie preferences.
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